“Blind spots are born when we only listen to people who think like us.”
Great leaders don’t just listen to the loudest voices—they listen to the different ones. In this 4-minute Influential Leadership video, John Hadley and Dave Miller share how listening to outliers can uncover hidden insights, prevent groupthink, and turn disagreement into innovation.
In this 4 1/2 minute video John and Dave share how listening to outliers can uncover hidden insights, prevent groupthink, and turn disagreement into innovation.
See what happens when you:
- Go find the people in your group who have different perspectives.
- Talk to them—not to challenge them, but from curiosity.
- Ask why they see it that way.
Transcript For Listen To Outliers
A collaboration with David C Miller, Author of The Influential Actuary
I totally agree. A leader can gain a lot of insight from people who aren’t part of the group speak. They have a different perspective on what is going on in an organization and gain valuable solutions to issues before they become reactive situations.
Yes. The key is that you have to listen, and actually mean it. You don’t have to take everything as gospel, just show that you are really listening and considering the input.
It’s not just leaders who can learn from outliers. Outliers are the agents change and progress. Status quo gets us no where. We need to always be moving towards betterment.
So true. Everyone can benefit from hearing diverse views.
I enjoy the videos of John and Dave, they have great pointers and I think it’s good to get different perspectives from others.
Thanks, Martha!