Communication

edwin andrade 4V1dC eoCwg unsplash Audience Asking Questions

(Influential Leadership) Ask Effective Questions

Master The Art of Asking Effective Questions My last two posts discussed the importance of paying attention to someone’s tension (their level of urgency) in order to influence them, and that for someone to act on your idea (or “buy” from you) their tension needs to reach the Threshold of Activation. If they are not …

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(Influential Leadership) The Threshold of Activation

My last post discussed the concept of “productive tension.” Tension can be defined as the urgency one feels to do something.   To be effective with others you need to develop a keen awareness of where someone’s “threshold” is – specifically, their Threshold of Activation.   What is the Threshold of Activation? The Threshold of …

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(Influential Leadership) Pay Attention To Tension

What is Tension Anyway? The critical factor that determines what changes someone will make and when those changes occur is TENSION. Tension can be defined as the urgency one feels to do something.   Tension determines what some will notice and what they will ignore. A key principle to remember is that people pay attention …

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Where’s The Beef?

OK, I’m probably dating myself here…remember those Wendy’s commercials in the 1980’s, when a little old lady ordered competitors burgers, only to exclaim “Where’s the beef?”   I’m reminded of those ads when I see resumes that say things like “results-oriented”, “highly motivated”, “outstanding communication skills”, and one of my favorites, “proven results in …”   These are …

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The Power Of Thank You Notes

My son ran into his High School AP Biology teacher at the grocery store yesterday.  George was thrilled to see him, and told him how much he appreciated the thank you card Michael sent him for writing a recommendation letter in support of Michael’s scholarship application.  George went on to say,   “Out of the …

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